Legal
Terms & Conditions
Last updated: 28 July 2026. Please read these terms carefully before using this website or purchasing UBrain products.
1. About us
This website is operated by Superway Venture International Pte Ltd ("we", "us", "our"), the authorised distributor of UBrain products in Singapore. By placing an order or otherwise using this website, you agree to be bound by these Terms & Conditions.
2. Products and descriptions
We make every effort to describe our products accurately, including ingredients, usage, and imagery. Slight variations in packaging or formulation may occur without prior notice.
UBrain products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Please consult a healthcare professional before use if you are pregnant, nursing, taking medication, or have an existing medical condition.
3. Pricing and payment
All prices listed on this website are in Singapore Dollars (SGD) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice, though changes will not affect orders already confirmed.
Payment must be completed in full at the time of order through the payment methods made available at checkout.
4. Promotions
From time to time, we may run promotional offers such as free gifts or free delivery. Unless otherwise stated, the following terms apply to our current promotions:
- Buy 1, get 1 free gift β while stocks last, limited to the first 100 customers each calendar month. Maximum of 3 gifts per order per customer.
- Free delivery applies automatically to orders of 3 or more bottles.
- We reserve the right to substitute any promotional gift with one of equivalent value.
- Promotions cannot be combined with other offers or discount codes unless explicitly stated, and may be modified, extended, or withdrawn at any time without prior notice.
5. Shipping and delivery
Orders are processed and shipped within Singapore. Estimated delivery timeframes are provided at checkout and are not guaranteed; delays may occur due to circumstances beyond our control.
Risk of loss and title for products pass to you upon delivery to the shipping address provided at checkout.
6. Returns and refunds
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery so we can arrange a replacement or refund.
For hygiene and safety reasons, opened supplement products cannot be returned unless found to be defective or incorrect.
7. Limitation of liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of, or inability to use, our products or this website.
Nothing in these terms limits or excludes liability that cannot be limited or excluded under applicable law.
8. Intellectual property
All content on this website, including text, graphics, logos, and images, is the property of Superway Venture International Pte Ltd or its licensors and may not be reproduced without prior written consent.
9. Changes to these terms
We may update these Terms & Conditions from time to time. Changes take effect once posted on this page. Continued use of this website after changes are posted constitutes acceptance of the updated terms.
10. Contact us
If you have any questions about these Terms & Conditions, please reach out to us via our contact page.
Still have questions?
Contact us